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Home Care Package Pricing Explained
At Feros Care we’re passionate about you feeling healthy, happy and independent. That’s why our Home Care Packages (HCP) are designed around your individual needs. We offer a wide range of services so you can continue living a better, brighter, bolder life.
When choosing your ideal HCP provider, we want to ensure the process is straightforward and offers you an experience filled with confidence and control. Why? Because we believe finding the right care should be easy as well as rewarding.
Pricing for our top services
| Service Type | Weekday Monday–Friday 6am–6pm | Weeknight Monday–Friday 6pm–6am | Saturday | Sunday | Public Holiday |
|---|---|---|---|---|---|
| Cost per hour | |||||
| Personal care | $65.00 | $71.00 | $89.00 | $112.00 | $136.00 |
| Cleaning and household tasks | $65.00 | $71.00 | $89.00 | $112.00 | $136.00 |
| Light gardening* | $65.00 | $71.00 | N/A | N/A | N/A |
| In-home respite* | $65.00 | $71.00 | $89.00 | $112.00 | $136.00 |
| Nursing | $125.00 | $136.00 | $170.00 | $215.00 | $261.00 |
| Allied health* | $170.00 | N/A | N/A | N/A | N/A |
Other services
| Virtual nursing | Weekly service fee | Weekly equipment fee | Once-off set up fee |
|---|---|---|---|
| $65.00 | $50.00 | $225.00 |
* These prices apply when the service is delivered by a Feros Care team member. Where Feros Care engages an external contractor, the contractor fee is charged.
Other costs
| Level 1 | Level 2 | Level 3 | Level 4 | |
|---|---|---|---|---|
| Package Management (per fortnight) | $49.29 | $86.71 | $188.69 | $286.04 |
| Care Management (per fortnight) | $66.90 | $117.68 | $256.08 | $388.20 |
| Mileage cost for transport | $1.35/km where requested as part of service | |||
Please note: Pricing current from 1/4/23. All prices quoted are GST exclusive.
Service glossary
| Personal care | We can assist with daily tasks like bathing, dressing and grooming. We can also support with medication, nail care and more – helping you look and feel your best! |
|---|---|
| Cleaning and household tasks | We can support you with jobs like cleaning, laundry, changing linen and ironing, so that you have more time to do the things you enjoy. |
| Light gardening | We can mow the lawn and do a spot of weeding for you. Perhaps the veggie patch needs maintenance or there are new plants to be potted. We’re here to help. |
| In-home respite | Whether it’s for a day or overnight, our in-home respite service means we’ll come to you so you can have a break, secure in the knowledge your loved one is being looked after with no disruption to their normal routine. |
| Nursing | We provide 24/7 services tailored to your individual needs. This support extends to things like medication, pain management, chronic disease monitoring, continence management and post hospital care. |
| Virtual nursing | Our telehealth nurses use technology to provide vital care and monitoring – without the need to visit your home! |
| Allied health | Whether you need a little or a lot of care, we provide a range of allied health services, delivered by a team of qualified professionals, to help your health and happiness. Services may include personal physiotherapy sessions, pain management programs, podiatry, massage, occupational therapy and home safety assessment, nutrition and dietitian services, or counselling and psychology. |
Estimate your home care budget
Find out what you could include in your Home Care Package with our Home Care Package Budget Estimator
Get your estimate
Looking for care services or nursing services on weekends or after hours?
Not a problem. Our Home Care Packages (HCPs) are designed around your individual needs and our staff are available to support both after hours, Monday to Friday and on weekends and public holidays.
Home Care Package Frequently Asked Questions
How much do I have to pay towards my Home Care Package?
The Government covers most of the cost of care but depending on your income and financial situation you be asked to contribute towards the cost of delivering your services. There are two types on contributions.
Basic Daily Fee The government recommends we charge a fee equivalent to a maximum of 17.5% of the single aged pension for a person on a Level 4 Package. The maximum for other packages is 15.68% for Level 1, 16.58% for Level 2 and 17.05% for Level 3. However, this is completely negotiable and many clients at Feros Care pay minimal daily fees – or no daily fee – depending on their financial situation.
Income-tested Care Fee There is a second fee that may be levied by the government called an Income-Tested Care Fee, determined by the DHS. If you are a part-pensioner or self-funded retiree then yes, the government may charge you an income tested fee. This can range between $15.12 and $30.25 a day.
What is included in Feros Cares fees?
Package Management: Feros Care charges a package management fee, which contributes to the ongoing administration and organisational activities associated with operating a high quality Home Care Package service. Find out more about package management fees.
Care management: Care management is an important service that includes coordinating care and services that will help clients deliver on the goals identified in their Care Plan. Every Home Care Package, will require some level of care management. Clients are assigned a Feros Care Wellbeing Manager, who provides an individualised care management service, working in consultation with you. Find out more about care management.
Mileage cost for transport: When we take you to an appointment or social event as part of your service plan with us, the mileage is calculated and charged at $1.35/km.
Does Feros Care charge any service cancellation fees?
If you need to cancel one of your services we ask that you please provide us with a minimum of 24 hours notice. Cancellations made within less than 24 hours will be charged the full price of the service.
We also understand that emergencies do happen and are some times out of our control. If you or your loved one has been admitted to hospital, please contact us so that we can waive the fee.