What is the NDIS

The NDIS is all about listening and learning about your needs so you can be connected to the appropriate support services and have better access to the community you live in.  To learn more about the benefits of the NDIS you can watch the video below.

You will need to provide information about yourself to help the NDIA make a decision about your eligibility for the NDIS. This is called an Access Request. You can also give permission for someone you trust to provide information on your behalf:

You will be asked to provide the following:

• your name, age, where you live and whether you have permission to live in Australia permanently
• evidence of your age and residence
• details and evidence of your disability and how it impacts on your day to day life
• current and/or relevant reports you already have, medical specialists or allied health professionals
• whether you give permission for the NDIA to talk to other people about your disability, including Centrelink, your GP or a person providing support to you

To learn more about accessing the NDIS you can watch the video below.

If you are aged between 7 and 65 you may be eligible for the NDIS. A Local Area Coordinator (LAC) can assist you to initiate your Access Request. An Access Request can be started over the phone by calling Feros Care on 1300 986 970 or by calling the NDIA on 1800 800 110 between 8.30am – 4.30pm.

For children aged 0-6 the same process will apply, however, through Early Childhood, Early Intervention (ECEI). If your child has longer-term support needs, an ECEI coordinator will help your child apply for the NDIS.

The NDIS website provides information on the types of evidence required at the following link

https://www.ndis.gov.au/how-apply-ndis/how-apply/information-support-your-request/providing-evidence-your-disability

LACs will assist you with understanding the process, providing you with information and answering your enquiries but cannot complete the Access Request Form or collect evidence on your behalf.

Feros Care has partnered with the National Disability Insurance Scheme (NDIS) to help people with disability live healthy, fulfilling and connected lives. A Local Area Coordinator will work with you to understand what is important to you and connect you to the services that will support you to live the life you want. Your support services are tailored to meet your goals and improve your overall wellbeing.

Local Area Coordinators are available to:

• answer any of your questions and provide you with information about the NDIS
• support you to connect with the NDIS over the phone to lodge a Verbal Access Request (VAR)
• provide you with an Access Request Form if you haven’t contacted the NDIS over the phone
• give you guidance on completing the Access Request Form and explain what evidence you will need to provide to the NDIA along with your Access Request Form
• every Friday Feros Care has a drop in centre called Feros Fridays where you can call into the office and ask questions.

Feros Care Local Area Coordinators are provided with your information once access requests are approved by the NDIA. If you have communication difficulties this will be noted in your file and your Local Area Coordinator will make arrangements to have appropriate supports, interpreters, communication aides and carers available for you in your meetings.

Feros Care’s national phone number for Local Area Coordination is 1300 986 970.

You can also email on feroslac@ndis.gov.au

You can also search for Feros Care LAC on the NDIS website:

https://www.ndis.gov.au/contact/locations