Frequently Asked NDIS Questions

Am I eligible for the NDIS? How do I contact the NDIS? How can I submit feedback or complaints? How do I access the Participant Portal? What can I use my NDIS funding for? How do I add my banking details? How do I use myplace portal? What happens when my NDIS plan is approved? How do I request a review of my NDIS plan? What happens if something changes in my life? What is a Local Area Coordinator (LAC)? What does an LAC do? Do I have to pay for a LAC? Can I choose my LAC? Where are Feros Care Local LAC locations? How do I contact my Local Area Coordinator? What can I do if I am unhappy with the service that I have received for my LAC? I have been told that I need to have a Service Agreement with my Providers. What does this mean? Can a LAC help me with this? What are Service Agreements and Service Bookings? How do I make payment requests through the myplace participant portal? Who can discuss my plan with my LAC or the NDIA? How do I gather evidence of my disability?