Home Care Services & Packages

Do things your way
(with our help)

It’s your home. We know it’s where you belong – and there’s no reason to pack up and leave just because you may need a little more support than you used to.

If you’re not ready to move out, we can help you do things your way. We can even assist with the paperwork to get government funding sorted – to make life easier, with support offered for cooking, cleaning, personal care, transport and so much more.

Already with another provider? Learn more about switching to Feros Care.

Home care services

There are many ways we can help

Help around the home

Together we develop a plan based on what’s important to you. We may even be able to take care of those boring household chores.

See how we can help around the home

Help staying healthy

Need assistance with your health, but not sure where to start? We have a range of services to assist you with staying healthy at home.

See how we can help to get you healthy

Getting out and about

A healthy and happy life is made up of so many elements. Here’s how we can help to keep you connected with your community.

See how we can help you stay connected

Why choose Feros Care

Home care funding

How to pay for your in-home care

Government funded services

Home care services may be accessed through government-funded packages. These packages include different services depending on your needs and eligibility. To apply for a government-funded package, you need to get an assessment through My Aged Care. The two most popular programs are the Commonwealth Home Support Program (CHSP) for entry level care and Home Care Packages (HCP) for more complex needs.

Private services

If you are not eligible for a government-funded package or if you’d like to start receiving services straight away, you can do so by booking services directly through Feros Care.

Private services may be suitable while you’re waiting to get government-funded services approved, if you don’t meet the eligibility requirements, or if you preferred not to get assessed.

To find out what funding you are eligible for or to learn more about your home care options, get in touch with us now.

Thousands of Australians trust Feros Care
to help them out everyday

Penny Pritchard

"Independence is the hardest thing to have to give up, but finding the right help has given me my freedom back. There are people I know who complain about their providers and I say go to Feros! Feros Care look after their staff, they look after their clients and they think outside the box and go beyond what other providers do."

Read more of Penny's story

Alan Hill

"You wouldn’t think that two people so far apart in age would have so much in common but I consider her a friend more than a support worker. She really is wonderful. I wouldn't swap her for anything; I'm actually sad when I see her walking out the door."

Read more of Alan's story

Home care tools

Easy to use tools that help you understand your options

Easy to understand information on the range of government subsidised aged care programs.

Find out what aged care services Feros Care provides in your area.

Find out what aged care services you could include in your Home Care Package with our Home Care Package Budget Estimator.

Got a question?

Home care, also known as domiciliary care, is care that takes place in a person's own home to help them stay independent for longer. Home care services traditionally include cooking, cleaning, shopping, personal hygiene and other in-home assistance, but at Feros Care, we also offer a range of home and community care services that look after your home as well as your health and happiness. This includes companionship, pet care (walking, feeding, washing and transport), hairdressing and more. We also offer Carer's Break services so your carer can take a break and catch up on errands, social engagements and wellbeing activities.

If you're eligible for a Home Care Package (HCP) or subsidised in-home support such as the Commonwealth Home Support Program (CHSP), you can include these aged care services at home in your plan, but they can also be purchased privately. That means the care you need to live a happy, healthy and independent life at home can be funded through a government allowance or subsidy, or through private funds.

Home Care Package (HCP) and Commonwealth Home Support (CHSP) programs are similar in the service they fund. However, as there are many distinct differences between the two, including the level of support and funding available, it’s important to understand which program best suits your individual needs.

Read about the differences between the HCP and CHSP programs here and contact Feros Care for more information.

Home care and support is delivered by service providers like Feros Care. The government pays service providers a subsidy to provide the home and community care services that meet your individual care needs, ranging from basic support to high care. To ensure you receive the care you need, you work with your home care provider to identify the services required to manage your happiness, health and independence. Your home care service provider then organises and manages these services for you on your behalf.

Find out more about the home care services that are available in your area.

View Home Care FAQs